Carolina Street Rods CAROLINA
STREET RODS
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Privacy Policy

Last Updated: August 17, 2026  |  Effective Date: August 17, 2026  |  Governing Jurisdiction: State of North Carolina, USA

Summary: Carolina Street Rods respects your privacy. We collect only the information necessary to serve you, we never sell your personal data to third parties, and we comply with all applicable U.S. federal and state privacy laws including the California Consumer Privacy Act (CCPA).

1. Introduction

Carolina Street Rods ("Company," "we," "us," or "our") operates the website carolinastreetrods.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, request a quote, or otherwise interact with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Site immediately.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or quote request
  • Subscribe to our newsletter or blog updates
  • Submit a consignment inquiry
  • Email or call us directly
  • Visit our Charlotte, NC showroom and provide your information

This may include:

Category Examples Purpose
Contact Information Name, email address, phone number, mailing address Respond to inquiries, provide quotes
Vehicle Information Year, make, model, VIN, photos of your vehicle Provide accurate service estimates
Financial Information Payment method (processed by third-party processors only) Process payments for services
Communication Data Emails, phone call notes, form submissions Customer service records

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing activity:

  • Device Information: Browser type, operating system, screen resolution, device type
  • Usage Data: Pages visited, time spent on each page, referring URL, click patterns
  • IP Address: Your Internet Protocol address (may be used for approximate geographic location)
  • Cookies: Small data files stored on your device (see Section 6 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: Respond to your inquiries, provide build quotes, schedule showroom visits, and deliver our automotive services
  • Communication: Send you project updates, appointment confirmations, and service-related notifications
  • Marketing: With your consent, send newsletters, promotions, and event invitations (you may opt out at any time)
  • Website Improvement: Analyze usage patterns to improve our Site's functionality and content
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes
  • Security: Detect, prevent, and address fraud, security breaches, or technical issues

4. How We Share Your Information

We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes. Period.

We may share your information only in these limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, email service providers, shipping companies). These providers are contractually obligated to protect your data.
  • Vehicle Transport: When arranging enclosed transport for completed builds, we share your name, address, and phone number with our licensed auto transport partners solely for delivery purposes.
  • Legal Requirements: If required by law, subpoena, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights Under U.S. Law

5.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the "sale" or "sharing" of your personal information (Note: We do not sell your personal information)
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at privacy@carolinastreetrods.com or call (984) 999-4548. We will respond within 45 days as required by law.

5.2 Virginia, Colorado, Connecticut, Utah & Other State Residents

Residents of states with comprehensive privacy laws (Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, Texas TDPSA, Oregon OCPA, Montana MCDPA, and others) have similar rights to access, correct, delete, and opt out of certain processing of their personal data. Contact us using the information above to exercise your rights.

5.3 Nevada Residents

Under Nevada law (SB 220), you have the right to opt out of the sale of certain "covered information." We do not sell your covered information as defined by Nevada law.

6. Cookies & Tracking Technologies

Our Site may use the following tracking technologies:

Type Purpose Duration
Essential Cookies Site functionality (navigation, form submissions) Session only
Analytics Cookies Understanding visitor behavior (Google Analytics) Up to 2 years
Marketing Cookies Retargeting and ad performance (if enabled) Up to 1 year

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect your experience on our Site.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted through our Site (HTTPS)
  • Secure storage of customer records in access-controlled systems
  • Employee access limited to those with a business need-to-know
  • Regular security assessments and updates

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy (COPPA Compliance)

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@carolinastreetrods.com and we will promptly delete such information.

9. Do Not Track (DNT) Signals

Some web browsers transmit "Do Not Track" signals. Our Site currently does not respond to DNT signals, as there is no uniform standard for compliance. We will update this policy if a standard is established.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., Holley, Tremec, Dakota Digital, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Email Communications (CAN-SPAM Compliance)

In compliance with the CAN-SPAM Act of 2003, we agree to the following:

  • We will not use false or misleading subjects or email addresses
  • We will identify marketing messages as advertisements
  • We will include our physical business address in all marketing emails: 157 E Rosemary St 2nd Floor, Chapel Hill, NC 27514
  • We will honor opt-out/unsubscribe requests within 10 business days
  • We will not sell or transfer email addresses to third parties

To unsubscribe from marketing emails, click here to unsubscribe, click the "Unsubscribe" link at the bottom of any email, or contact us at privacy@carolinastreetrods.com.

12. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods:

  • Contact form submissions: 3 years from last interaction
  • Customer project records: 7 years (for warranty and legal purposes)
  • Marketing preferences: Until you opt out
  • Analytics data: 26 months (Google Analytics default)

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or a prominent notice on our Site. Your continued use of the Site after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

  • Carolina Street Rods
  • Attn: Privacy Inquiries
  • 157 E Rosemary St 2nd Floor
  • Chapel Hill, NC 27514
  • Email: privacy@carolinastreetrods.com
  • Phone: (984) 999-4548
Carolina Street RodsCAROLINA
STREET RODS

North Carolina's premier hot rod builders and classic car restoration studio. Crafting legendary street rods, turnkey LS swaps, and award-winning restomods since 1999.

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Shop Info

157 E Rosemary St 2nd Floor

Chapel Hill, NC 27514

(984) 999-4548

Mon–Sat: 9AM – 6PM

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